You installed/fixed something, but now it’s not working!  What will you do about it?

Let us know right away if something is not working!  We will come fix it.  Your warranty is good for 1 year, so all you have to do is call and let us know what’s going on.  The outcome of your warranty visit depends on what happened – there are so many possible variables on these visits, but these are the primary 3 possibilities:

• Faulty Installation (we did it wrong) – we will fix it at no charge.
• Good Installation, Bad Materials – we will have to charge a new service call. As mentioned in the warranty section, we cannot warranty materials or fixtures.
• If our installation was correct, but it caused another problem, we will work with you on a solution.