The office is open Monday-Friday, 8am-5pm CST, and that’s usu
ally our work schedule as well.
Closed on major holidays (New Year’s, Independence Day, Thanksgiving weekend, Christmas and the few days surrounding it). Minor holidays like Memorial Day and Labor Day are usually open.
We don’t schedule work evenings or weekends unless there’s an emergency situation (like loss of power, loss of A/C on a hot day, loss of heat on a cold day, fire hazards). We charge 50% additional labor for weekends, overnight/after-hours and emergency visits.