FAQ Category: Services and Fees

by Jackson Electric / on 30 August, 2021

Will you work with my insurance company?  How about financing?

Sorry, no.  We require payment at the time of service, because we are simply not in the position to offer financing at this time.  You must seek your own reimbursement from your insurance company, based on what your policy covers.
by Jackson Electric / on 30 August, 2021

How do I pay for the work?

Full payment is due at the completion of service; we will provide you an invoice either in-person or email.  We accept cash, check, Paypal, Venmo, and credit card/ATM.  For large contract jobs with a deposit/draw schedule or a Schedule of Values, all invoices are
by Jackson Electric / on 30 August, 2021

Are there any other charges or fees I should know about?

On service work, no; all fees are listed here. There are a few other things we want to be up-front about: Large contract jobs will be invoiced as the job progresses, and those invoices are due at the time of receipt.  Payments received for
by Jackson Electric / on 30 August, 2021

You’re short on materials – am I paying for that?

If we’re short on materials, that’s on us.  Your clock pauses if we have to go get something, and un-pauses when we get back.  HOWEVER, if you ask us to go shopping to pick something out for you, or there is additional work you
by Jackson Electric / on 30 August, 2021

Do you carry materials on your truck?

Yes, the basic materials like wire, boxes, connectors, some stock plugs, switches, etc.  We don’t have a wide range selection of materials, as fixtures and devices come in so many styles and colors.  If you have a fixture in mind that you’d like to
by Jackson Electric / on 30 August, 2021

What do you charge for service calls?

NOTE – our prices have changed as of February 23, 2022 We charge for labor and materials. For labor, We have a flat rate for hourly service work (basic items like changing out switches, fixtures, diagnostics, etc.). All rates have a 1-hour minimum charge,
by Jackson Electric / on 30 August, 2021

Do you give free estimates?

Yes, we give free estimates to both residential and commercial projects; they are valid for 30 days. Commercial estimates are completed by our master electrician. There is one caveat – if you do not have drawn plans, and our master electrician has to come