FAQ Category: About Us

Let us know right away if something is not working!  We will come fix it.  Your warranty is good for 1 year, so all you have to do is call and let us know what’s going on.  The outcome of your warranty visit depends on what

We have a minimum labor warranty of 1 year for our work only, from the date of installation.  Longer labor warranties are available on larger jobs at additional charges.  It does not cover parts and materials, unless we specifically express that in a written contract.

The office is open Monday-Friday, 8am-5pm CST, and that’s usu ally our work schedule as well. Closed on major holidays (New Year’s, Independence Day, Thanksgiving weekend, Christmas and the few days surrounding it). Minor holidays like Memorial Day and Labor Day are usually open.

Possibly, there are some areas outside of Austin proper that we will service. Areas such as Round Rock, Pflugerville, Cedar Park, and Bee Cave we service regularly. Farther out areas like Spicewood, Lakeway, Manor, Elgin, Hutto, Taylor, Buda, Kyle, and Cedar Creek/Bastrop, we reserve

“When can you come out” is probably the #1 question we are asked. As of August 2021, we cannot come out same-day, or even same-week. Currently we about 6-8 weeks booked in advance, and that’s BEFORE we can start scheduling other services. We genuinely

All of our electricians have a combined experience of almost 80 years, and our master electrician has been in construction and electrical since the 1980’s. (Learn more about who we are here!)  We are licensed by TDLR, we carry general liability insurance, and we